Privacy Policy

1. Who We Are

Vullnet Nura Group ("VNG", "we", "us", "our") is a commercial renovation contractor based in Mississauga, Ontario, Canada. This Privacy Policy explains how we collect, use, and protect personal information you provide when using our website at vullnetnuragroup.com or when contacting us about our services.

2. Information We Collect

We collect personal information only when you voluntarily provide it. This includes:

• Contact details (name, email address, phone number)
• Company or organization name
• Project details submitted through our quote request form (project type, location, square footage, timeline, budget range, project description)

We do not collect sensitive personal information, payment card data, or government identification numbers through this website.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your quote request or inquiry
• Communicate with you about your project
• Send follow-up information relevant to your inquiry

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis and PIPEDA Compliance

VNG operates in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We collect personal information only with your knowledge and consent (implied through form submission) and only for the purposes disclosed in this policy.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Inquiry records are typically retained for up to 24 months for business continuity purposes, after which they are securely deleted.

6. Third-Party Services

Our website is hosted on Netlify. Form submissions may be processed and stored by Netlify's infrastructure. Netlify's privacy policy applies to data processed through their platform. We use Google Fonts for typography, which may result in requests to Google's servers when you visit our site. No personal data is transmitted in those requests.

7. Cookies and Analytics

Our website uses Google Analytics 4 (GA4) to collect anonymized information about how visitors use our site, including pages visited, time on site, and general geographic region. GA4 uses cookies to collect this data. No personally identifiable information is collected through analytics.

You can opt out of Google Analytics tracking at any time by declining cookies when prompted, by using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings. We honor Do Not Track signals where technically feasible.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for future communications
• Request deletion of your personal information, subject to legal obligations

To exercise any of these rights, contact us at info@vullnetnuragroup.com.

9. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

Vullnet Nura Group
Mississauga, Ontario, Canada
Email: info@vullnetnuragroup.com
Phone: (289) 339-6697

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after updates constitutes acceptance of the revised policy.